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#875: Cold as Ice

January 6, 2014

Notes from the Manager

Related Strips: #874: The Spirit of the Season

Probably one more strip in this chapter, unless I change my mind about something! Which happens.

As for this strip, I wanted to have Norma slip in a comment about how the customer really only wanted free passes anyway, but there wasn’t any room. Speaking from experience, if you complain about something, it’s pretty easy to get free passes.

With me, when I complain about something, it’s almost always a presentation thing, and I really just want them to fix the problem and/or never let it happen again. Yet almost every multiplex I’ve been to in Chicago or Minneapolis, I’ve had to complain about the presentation: either too-dark screens (old bulbs), focus issues, 3D ghosting/crosstalk, or sound problems.

Most recently, a small two-screen theater in Minneapolis had focus issues and a too-dark screen when I saw Frozen. I fired off a (polite) complaint to the management, and along with an apology and an explanation that it was improperly cleaned porthole glass that caused the issues — the first I’ve heard of that issue. I also got a couple of passes mailed to me that I’m a little nervous about ever using. (“Sorry our movie presentation sucked; here’s passes so you can see more movies here!” Hmm…)

Anyway. How about you guys? Have you ever complained about something to management at a theater? How did they respond?


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Mae Volume One is now available… and I have a comic in it!

Friday, February 17, 2017

Heads up, completists. I have a three page story in the new Mae Volume One TPB from Dark Horse Comics. This is the same one I co-wrote (with Mae creator Gene Ha) and as a thank-you for backers of its original Kickstarter edition — and Dark Horse’s editors decided to include the story in the back matter of this new collection, along with a bunch of other short stories by other great creators.

BUT… I have a story in a Dark Horse-published book! That’s cool!

If you’re not familiar with Mae, it’s an all-ages adventure comic by Gene Ha (Top Ten and a billion other comics). Here’s the official Dark Horse synopsis:

When she was just a girl, Abbie discovered a portal to a fantasy world and has since had great adventures there: defeating horrible monsters, power-mad scientists, and evil nobles. But when she turned twenty-one it all came apart and she decided to return home. Her sister, Mae, had no idea what happened to Abbie all this time, and Abbie’s tales are too hard to believe—that is, until the monsters and other terrible creatures start to cross over to our world . . . Collects issues #1–#6.

I highly recommend it. It is a lot of fun. You can learn more about Mae Volume One on Amazon.

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