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#875: Cold as Ice

January 6, 2014

Notes from the Manager

Related Strips: #874: The Spirit of the Season

Probably one more strip in this chapter, unless I change my mind about something! Which happens.

As for this strip, I wanted to have Norma slip in a comment about how the customer really only wanted free passes anyway, but there wasn’t any room. Speaking from experience, if you complain about something, it’s pretty easy to get free passes.

With me, when I complain about something, it’s almost always a presentation thing, and I really just want them to fix the problem and/or never let it happen again. Yet almost every multiplex I’ve been to in Chicago or Minneapolis, I’ve had to complain about the presentation: either too-dark screens (old bulbs), focus issues, 3D ghosting/crosstalk, or sound problems.

Most recently, a small two-screen theater in Minneapolis had focus issues and a too-dark screen when I saw Frozen. I fired off a (polite) complaint to the management, and along with an apology and an explanation that it was improperly cleaned porthole glass that caused the issues — the first I’ve heard of that issue. I also got a couple of passes mailed to me that I’m a little nervous about ever using. (“Sorry our movie presentation sucked; here’s passes so you can see more movies here!” Hmm…)

Anyway. How about you guys? Have you ever complained about something to management at a theater? How did they respond?


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Spider-Man sketch giveaway

Monday, July 13, 2015

Like the Jason sketch giveaway I announced last week, I’m giving away this Spider-Man sketch that I did at Denver Comic Con (just for fun) to one lucky Kickstarter backer OR Patreon patron.

Leave a comment here, if you’re a Kickstarter backer: https://www.kickstarter.com/projects/gmcalpin/multiplex-the-revenge-book-three/posts/1292590

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If you’re both, leave a comment both places for two chances to win! Shipping is included anywhere in the world, and Kickstarter backers will be eligible whether or not the Multiplex: The Revenge project is successfully funded! (The winner will be selected at random at the end of the month, after Patreon’s July payments have been collected and the Kickstarter funding period has ended.)

Or just look at the pretty drawing.

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